Trained Professionals Offering
Comprehensive Support
Engineers and technicians within our service organization partner with our customers, providing full support from initial engineering through installation, warranty and post-warranty service.
Whether electronic, mechanical, hydraulic, pneumatic, or electrical, our technicians are there to provide you the assistance you need, when you need it. Our main objective is to reduce your downtime and our response time is often as quick as 48 hours. In addition to our superior service staff, our computerized parts inventory has been fine tuned over the years and most spare parts are readily available. REQUEST SERVICE NOW
Full Support from the Get-Go
Developed with our customers' requirements in mind, our full-service support program includes a wide range of services including: field service, technical support, engineering support, installation, runoff and operator orientation, and parts and equipment consulting.
Factory Direct Training and Support
Toolmex Field Service Technicians and Engineers often receive their training directly from the manufacturer guaranteeing extensive knowledge and factory-training in installation, setup, repair during warranty & post-warranty period, troubleshooting, preventative maintenance, geometry verification and machine alignment, and repair/rebuild assessment. Our Technicians and Engineers come prepared with proper equipment and utilize a library of mechanical and electrical documentation to support your needs.
Full CNC and Manual Plus CNC Lathe Service
Parameter Settings, Ladder Applications, Servo Tuning, Systems Communications, Update Parameter Tables for Control, Axes Servos and Spindle Drives, Ball Bar and Laser Tests
Extended Warranty
Extended warranty programs are available to provide peace of mind after the initial 1-year warranty period.
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